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Improving information sharing isn’t the only issue in law enforcement - cultures are, also

September 26, 2019

The terrorist attacks of September 11, 2001 were one of the worst and deadliest acts of violence on American soil since the Japanese attacked Pearl Harbor.


In the aftermath, the 9/11 Commission was created.


This commission made several recommendations for improving information sharing. For example, in 2004 the Office of the Director of National Intelligence (ODNI) was formed. Within ODNI the ‘Information Sharing Environment’ was created. Also, the Department of Homeland Security created the Fusion Centers responsible for fostering information sharing among local, state, and federal government agencies and the private sector, and international entities. In the years that followed, the government has made tremendous progress improving information sharing.


While these recommendations have implemented change for the better, law enforcement continues to have short-comings.


It is imperative law enforcement reevaluate the effectiveness of how information is shared with other agencies.


In 2009, Doug Wyllie published an article “Technology isn’t the (biggest) problem for information sharing in law enforcement.” Wyllie says, “Technology is easy. It is people that are hard.”


There is a cultural difference between federal, state, & local agencies, as well as different job responsibilities. These differences negatively impact communication amongst patrol officers, investigators, and other law enforcement personnel both within and between agencies. While technology will experience difficulties, human behavior continues to be a worrisome issue in the law enforcement community.


*First Responders Live Chat is the solution that can easily unite and bridge those barriers to the human element. When it comes down to it, law enforcement wants the same thing -> catch the bad guy.


Contact us at for more information.

* The preceding words after the ' * ' were inserted by James Corbett, a Co-Founder of FRL.










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